Privacy Policy

Kronoplus Limited and its affiliates respect your right to privacy in the online world when using this mobile application (hereinafter the “App”) and communicating electronically with us. Please read our Privacy Policy carefully so that you can understand how we collect and use personal data and other information that we obtain when you use this App. By proceeding in your use of this App, you automatically agree to the terms of this Privacy Policy.

If you have any further questions concerning our use of your personal data and other information or any other queries with regard to our Privacy Policy, please contact privacy@kronospan.com.

What does this Privacy Policy cover?

This Privacy Policy covers our use of your personal data and other information which we receive from you when you use this App.

Who is responsible for the personal data collected on this App?

The information you provide through this App is controlled by Kronoplus Limited (hereinafter also referred to as "we" or "us"), a company registered in Malta with the registration number MT26703015, whose registered office is at 183 Argali House, Triq il-Fortizza, Mosta, Malta. You can reach us by e-mail at privacy@kronospan.com.

Do special rules apply if you are under the age of 18?

If you are under 18 years old please do not send us your personal data (for example your name, address or email). If you are under 18 years old and you wish to ask a question or use this App in a way which requires you to submit your personal data, please do so in a way strictly related to the tasks assigned to you by your superiors as part of your profession and in coordination with your superiors, or do so through your parent or guardian.

Why and on what legal basis do we process your personal data?

We collect and process personal data in order to:

respond to queries or requests submitted by you
process orders or applications submitted by you
administer or otherwise carry out our obligations in relation to any agreement you have with us
anticipate and resolve problems with any goods or services supplied to you
create products or services that may meet your needs
conduct internal market research and tracking of sales data.
informing you about our products and services, which may include contacting you by email or telephone
giving the personal data to Kronoplus Limited affiliates and selected third parties allowing them to send you information which may be of interest to you (such as product or service information).

We process your personal data based on the following legal basis:

Processing your personal data is necessary for the performance of a contract with you or at your request (Art. 6 (1) b) GDPR).
Processing your personal data is necessary for the purposes of our legitimate interests or the legitimate interests of our affiliates and other third parties. (Art. 6 (1) f) GDPR).
Based on your consent to process your personal data (Art. 6 (1) a) GDPR).
Due to a legal obligation (such as legal retention obligations) (Art. 6 (1) c) GDPR).

May we use your personal data for further purposes and share it with third parties?

In addition to the purposes stated under article 4 of this Privacy Policy, we may use your personal data for further purposes. However, prior to such use, we will indicate to you that we may do so and on which legal basis we will proceed. To the extent you provide us with personal data, we will not transmit any such personal data to any third party, except

giving the personal data to Kronoplus Limited affiliates and selected third parties allowing them to send you information which may be of interest to you (such as product or service information).
to the extent you consented to such transmission: When data is collected you will be informed of the recipient or categories of recipients;
as part of the processing of your inquiries and/or your orders and your use of our services: to subcontractors commissioned by us to whom we transmit only such data as is required to fulfill the respective assignment and such contractors shall use such data for specific purposes only;
as part of processing activities pursuant to Article 28 of the GDPR: to external service providers whom we have selected diligently and have commissioned and who are bound by our instructions and by the provisions of the GDPR and are controlled on a regular basis; and
in compliance with legal obligations: to parties authorized to obtain such personal data.

Do we collect and process automated data?

We may collect some information about your use of this App automatically. As with every other web service, our server collects information automatically and stores it temporarily in server log files if the app connects to our servers. In those event, we collect the following data which for technical reasons we need if we are to display the contents of the App to you and to ensure the stability and security thereof (legal basis: Article 6 (1) f) of the GDPR):

the IP address of the computer from which the inquiry is sent;
the file inquired about by the client;
the http response code;
the Internet page from which you are visiting (referrer URL);
the date and time the server inquiry is sent;
the type and version of the browser used; and
the operating system on the computer sending the inquiry.

We may also gather details of the information you have submitted to the App (for example your age, language or your home town). However, information is only used for statistical purposes and in order to assist us in improving our services and this App. It will not be combined with your personal data and will not be used to draw up a personality or relationship profile of you. We may supply third parties with this non-personal information in an aggregated or other form that does not allow to link it to your person for improving our services and this App.

Do we use cookies?

We also collect anonymous, non-personal information about your use of this App through the use of "cookies," which are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits our App and the activities they conduct while on our App (such as the pages visited, etc.). Every computer is assigned a different App. The information collected by cookies helps us to dynamically generate advertising and content on this App specifically designed for you, and also allows us to statistically monitor how many people are using our App and for what purpose. We do not use cookies to store on your computer or to gather information related to your person. You can erase or block the cookie from providing information to us by changing the settings on your computer (please refer to your help screens or manuals). You do not have to accept our cookie in order to productively use our App. If you reject our cookie, however, some of the functions and conveniences of our App may not work properly.

What happens to information provided or exchanged using the different possibilities on our App?

If this App offers any email, feedback, chat room notice board or newsgroup facilities, etc., we may collect the information that you provide or exchange through such facilities. Generally, your provision of your personal data to us through our App (your last name, first name, e-mail address and/or postal address) is voluntary. This data is used to let you use our facilities in the App, process your inquiries and/or your orders, The legal basis for this is Article 6 (1) b) of the GDPR or Article 6 (1) f) of the GDPR. Please note that we cannot be responsible for other parties' use of the information that you make available through such facilities. Please be careful about what personal information you disclose through such facilities.

How can you ensure that your personal data remains accurate?

We aim to keep our personal data about you as accurate and up-to-date as possible. If we are aware that your data is incorrect, we will contact you to get the correct information or - if not possible - delete your data. However, you have the possibility to review or change the personal data collected about you, Therefore, please contact us as set out below under article 15 ("How can I contact you?").

Is your personal data secured and how long do you store my data?

We have implemented technology and policies with the objective of protecting your privacy and the information collected from your use of this App from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

We will erase the data collected from you when saving such data no longer is required or, depending on statutory retention obligations, we will restrict the processing of such data. The legal basis for this is Article 6 (1) b) of the GDPR or Article 6 (1) f) of the GDPR.

What happens to your personal data submitted to other websites?

We cannot be responsible for the privacy policies and practices of websites of parties that are not affiliates of Kronoplus Limited or of websites providing for privacy rules and policies that are different from this Privacy Policy, even if you accessed such a third party website using links from this App or you were linked to our App from such a third party website. We recommend that you check the policy of each website you visit and contact the owner or operator of such websites if you have any concerns or questions.

Who is responsible for personal data of others provided to us?

From time to time this App may ask you to provide personal data of other persons, for example your friends or colleagues, so that we can send them information of our products and services. Before providing such personal data, please ensure that you have obtained their consent to their personal data being used in this way. Such personal data of other persons we will also use in accordance with this Privacy Policy.

Can we change the Privacy Policy?

The internet is a dynamic, rapidly developing environment. In the future, we may make significant changes to our gathering and use of information through this App, which may require changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy that affect the way in which we use your personal data, we will post these changes on this App. We may also make non-significant changes to our Privacy Policy that do not affect our use of your personal data. Please check our Privacy Policy on a regular basis so that you stay updated. By continuing your use of this App after such a change to our Privacy Policy, you automatically agree to the changed terms of this Privacy Policy.

Do we send personal data abroad?

Kronoplus Limited has affiliates all over the world, which maintain databases in different jurisdictions. Kronoplus Limited may therefore transfer your data to its affiliates and outside partners abroad. If the level of privacy protection assured by law in a foreign country does not comply with internationally recognized standards according to the list published by the Swiss Federal Data Protection Commissioner or has an adequate data protection level recognized by the European Union, we ensure that your data will be transferred to databases in such countries only if the receiving party has agreed to keep your personal data equally confidential and secure (by entering into model contract clauses e.g.).

What rights do you have and how can you contact us?

You have the following rights vis-à-vis us regarding your personal data. You have the right to

access,
rectify or erase,
restrict processing,
object to processing, and
portability.

If you would like to contact Kronoplus Limited about your rights, please contact our webmaster [privacy@kronospan.com].

In addition, you have the right to lodge a complaint with a data protection supervisory authority if you are not satisfied with our processing of your personal data.